Windows 10 Screen Resolution Locked
Posted on by admin
Windows 10 Screen Resolution Locked 3,9/5 3347 reviews
I have a Dell 8500 that I recently upgraded from Microsoft Windows 8.1 Professional to Windows 10 Professional. The upgrade went smooth but after a few days the system would only boot with a resolution of 640x480. The AMD Radeon HD 7700 is connected via DisplayPort to a Dell U2312HM monitor.
I tried every solution that I could find on the Web and still could not resolve the issue. I did a complete uninstall of the latest AMD Windows 10 Drivers. Since the resolution was stuck at 640x480 I was unable to re-install the drivers.
Based on a suggestion from one Windows TenForums I was going to attempt to use another connections on the Dell U2312M monitor. This monitor has a DisplayPort, Mini Display Port and a DVI.
I unplugged the DisplayPort Cable from the AMD Radeon HD 7700 to get a better look at the available connectors. The video card has a DVI, DDMI and DisplayPort. Since I did not have a long enough cable to go to the monitor I plugged the DisplayPort cable back in.
When I re-started the computer the resolution was back to the 1920 x 1080.
I checked with two other friends that were having similar issues with a Dell and HP computer stuck at 640 x 480 and removing an reinserting the DisplayPort Cable. I suspect I would have had the same results if I powered down both the computer and the monitor. In all case the monitors and computers had not been powered down at the same time.
Hope this helps someone.
Why Is My Resolution Locked
Windows 10 Screen Resolution Locked
Display Resolution Locked Windows 10
How can the answer be improved?